Privacy Policy

DRAFT, not yet in force. This is a structural placeholder, not a finalised legal document. Bramwell handles patient and carer data for a clinical product across potentially multiple jurisdictions (e.g. Canada / PIPEDA and the UK & EU / GDPR), so this policy must be reviewed and completed by a qualified professional before launch or before any real clinic is onboarded. Do not rely on this text as legal advice.

1. What data we collect

[Placeholder] Describe the categories of data processed: account details for clinic staff (name, email, role); operational data entered into the platform, which may include patient and carer identifiers and clinical scheduling information; and technical data such as logs. Specify what is and isn't collected.

2. How we use it

[Placeholder] Explain the purposes and lawful bases for processing: providing the service, coordinating theatre activity, generating operational analytics, and support. Clarify that Bramwell augments a clinic's own systems and acts as a processor and/or controller as appropriate (to be determined with legal review).

3. Storage & security

[Placeholder] Describe where data is hosted, encryption in transit and at rest, access controls, tenant isolation, and organisational safeguards. State the hosting regions.

4. Third parties

[Placeholder] List sub-processors (hosting, infrastructure, email, analytics) and the safeguards governing them, including any cross-border transfer mechanisms.

5. Data retention & erasure

[Placeholder] Set out retention periods and the erasure process. Note that the platform supports anonymising a patient's identifying details on request while retaining de-identified operational data; describe how retention aligns with clinic obligations.

6. Your rights

[Placeholder] Describe the rights available to data subjects under the applicable regime(s), such as access, rectification, erasure, restriction, portability and objection, and how to exercise them.

7. Contact

[Placeholder] Provide the data controller's identity and a contact route for privacy enquiries. For now, questions can be directed to hello@bramwell.vet.